Need Help?

[This is a work in progress - we welcome suggestions]

People to contact or places to look that can help with a variety of matters.

Ask a Librarian - contact a librarian via live chat, email or phone.

Hours and Directions - hours for and directions to all Academic IT & Libraries locations

East Campus Map - map of the Uptown UC East (Academic Health Center) Campus

West Campus Map - map of the Uptown UC West Campus

Bearcat Card - information about the Bearcat Campus Card; a debit card feature of the University ID Card

Document Delivery/Interlibrary Loan - defines both services and explains how to use them

Email Services - information about Microsoft/Exchange Outlook and the Bearcat online email accounts. Includes an affiliate request form for UC remote access, email or VPN accounts.

Off Campus Access - information about off campus access options

Other UC Libraries - other UC library websites like University Libraries, Clermont College Library, Law library, or Raymond Walters College Library

Renew a Book - information about how to access your library record to renew a book

Room Reservations - request a space or make changes to a confirmed room reservation.

Usernames and Passwords - some databases, eTexts, and eJournals require usernames and passwords to access them.

To obtain a Username and Password, contact the Information Desk (558-5628), the Circulation Desk (558-0127), Sharon Bressert Purtee (558-1019) (sharon.bressert@uc.edu) or Edith Starbuck at (558-1433) (edith.starbuck@uc.edu).